Thank you for this information and thank you for all of your help on Friday July 23 2004
Ultrex is lucky to have such a good Tech support team
Deb
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Thank you for all of your hard work. You make my job so much easier. Have a awesome day!
Sincerely, Jena
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I'm impressed . . .what a quick response and the "fix" actually worked . . .thank you.
Karen
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It worked. Thank you for your prompt response!
Senora
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You are wonderful! Downloading is working great!
Thank you so much,
Sue
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I have phoned and used e-mail for support and in both situations, had very good service. This means a lot to me because I am a dinosaur when it comes to computers. Thanks for all the help.
Dianne
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This has been an outstanding move for us. We have less issues and less cost. It’s a win / win. Should you have anyone that is looking for a recommendation, I would be glad to toot your horn. Thanks for everything.
Dan
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You were right; all's well. Thanks so much. I continue to be impressed with ULTREX customer service/help.
Elizabeth
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You are perfectly wonderful - tell your boss!
Emma
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Everything is up and running. I can now e-mail ULTREX listings from my home computer again. Thanks for all of your patience and help. You guys are great!!!!
Barb
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(This email is in regards to emailing from ULTREX)
Just have to let you know it worked, and I am sending you one of my listings. I followed your notes...I still don't know what I did, but thank you. This is such an important part of my business.
Have a great day
Judy
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Thanks for all of the information (and for doing the research that I didn't have time for). I'll keep your E-mail address on file. I really appreciate all of your help. (And so does Melissa).
Thanks again.
Gregg
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Thank you very much for your speedy assistance with ULTREX it has been a pleasure working with you. I appreciate your courtesy and patience, your knowledge of the system error logs and what it takes to fix them is a blessing to those of us who have the need for it. Coming from the computer industry it is always a pleasure to work with a polite and informed technical department. Thank you again.
Sincerely,
Dalena
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Thank you for the information on the Data Push--and thank you for running the extract for realtor.com. Thanks again for all your help and patience!
Have a great day!
Robin
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As usual you have gone beyond expectations. This is something you do as the norm. I never stop appreciating.
Andrew
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Thanks a million for the help!!!!!! I am up and running again after
installing the attachment and toggling the ftp passive/active. If your
service is any indication of the rest of your Technical Team, you have one
hell of a good team. I have been both appreciative and impressed by your
skills and your service.
Thanks Again,
Randy
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You’ve always been terrific support when I’ve needed it on ULTREX!
Tom
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Tech support has been great!!! Thanks for being there.
Sid
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Thanks for all you do!
Kristie
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Just wanted to sincerely ‘THANK YOU’ for all your help and let you know that with your suggestion I’ve been able to resolve my issue.
Dee
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Your company provides excellent service. Any time I have ever needed to call in for assistance I have talked to a human and not a machine. Your staff is very helpful all the time, which is very nice (especially for those of us who aren't very comfortable with computers). If I've ever had a problem, you're always able to help me out right away. You've been very helpful. Thank you.
Richard
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Thanks!! I worked for an Accounting Software Company for years so I am well aware of what your job entails. You are doing an excellent job and I appreciate the quick response. Hope you get a raise.
Sincerely,
Gregg
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Thank You---A tech did get back to me and we have corrected the problem. You guys are good!!!
Sheila
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Thank you for addressing this problem so vigorously. Most companies would have blown it off until enough people complained or just encouraged me to try another solution.
Dan
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It's So Nice Picking Up the Phone and Talking To Another Person, I Didn't Expect That!!
Linda
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Thus far the transition appears be working fine. I haven't talked to anyone with any problems. Thanks for all your help - you and your tech staff have been great to work with!
Dan
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Your support team has been most gracious and patient. I look forward to working with you in our new capacity.
Thank you.
Emma
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Thank you for all the info today.. It is great to have someone you can turn too and get results so fast.
Thanks again
Terry